Chinese Employees turnover intentions in relation to organizational identification, work values, job satisfactions in service industry
This study investigated relationships between Chinese employees turnover intentions and organizational identification (OI), work values and job satisfactions in a sample of 330 from 25 firms in service industry. All of subjects are distributed from service industries. The service firms include professional service firms and traditional service firms. The study aims to discuss mediating effect of job satisfaction, and moderating effect of work values between job satisfaction and turnover intentions. The result shows that OI (β=-.27***, P<.001), job satisfactions (β=-.47***, P<.001) are robust predictors of turnover intentions; Job satisfaction completely mediated relationship between OI and turnover intentions. Work values include payment value, social status value, intrinsic value and promotion value. Social status value positively moderates relationship between job satisfaction and turnover intentions (β=.26***, P<.001).
organizational identification turnover intentions job satisfaction work values
Xueyan Wei Long Hai
Center for Human Resources & Strategic Development Zhejiang University Hangzhou, China;Center of Pub Center of Public Teaching Jilin University Changchun,China;School of Economic and Management Chongqi
国际会议
上海
英文
2007-09-21（万方平台首次上网日期，不代表论文的发表时间）