The Third Contribution of Knowledge Management to Business Process

摘要：

Knowledge and business processes are symbiotically related. A large number of Chinese enterprises make great use of knowledge management to establish documents of project management process. Through the observation to this kind of knowledge management practice, we find that knowledge management makes the third contribution to business process, namely, forming the standard process. In this article, we will summarize this special type of knowledge management practice as an action-knowledge-process model, and demonstrate how the knowledge leads to the formation of process by case study.

关键词： knowledge management business process project management organizational process assets

作者: Bo YANG Maoshan QIANG

作者单位: State Key Laboratory of Hydroscience and Engineering Tsinghua University Beijing, China

会议类型: 国际会议

会议名称: 第三届IEEE无线通讯、网络技术暨移动计算国际会议

会议地点: 上海

会议语种:英文

在线出版日期: 2007-09-21（万方平台首次上网日期，不代表论文的发表时间）