A Theoretical and Empirical Analysis of Risk Management in Business Process

摘要：

This paper examines the definition of the risk generated by business process from a holistic perspective of business process management, and considers that business process risks comprise risk from operational environment of business process, risk from the main part of business process, and risk from the object of business process. The paper also analyzes the four milestones of risk management in business process, such as risk identification, risk evaluation, risk control, and risk management effect analysis. Finally, the paper conducts an empirical study of Changyue Fastening Pieces Co. Ltd., and draws its main business process chart so as to study its risks and propose the BPR framework based on risk analysis.

关键词： risk management business process BPR process chart

作者: Xie Kefan Liu Jieming Chen Yun

作者单位: School of Management Wuhan University of Technology Wuhan, Hubei, 430070, P.R.China

会议类型: 国际会议

会议名称: 第三届IEEE无线通讯、网络技术暨移动计算国际会议

会议地点: 上海

会议语种:英文

在线出版日期: 2007-09-21（万方平台首次上网日期，不代表论文的发表时间）