Risks and risk avoidance in Information Technology Outsourcing
Information Technology (IT) Outsourcing refers to the transfer, partially or totally, of assets-computers, networks, systems and people-along with the underlying responsibilities from a firm to a supplier. In organizations, the subject is of continuing importance. The reliance on outsourcing as a means of providing information technology (IT) services has been growing steadily during the past decade. The fact that firms increasingly turn to external suppliers to meet their IT needs does not mean that outsourcing is a panacea, and that it is without inconvenient. It has been shown that IT outsourcing may help achieve benefits such as cost savings, increased flexibility, better service quality, and access to new technology. However, unsuccessful outsourcing experiences are often reported, wherein suppliers fail to meet expected service levels and to ensure the expected cost savings. While a number of studies have adopted a risk management perspective to analyze IT outsourcing and have provided useful insights into the phenomenon, studies on the conceptualization and avoidance of IT outsourcing risk have been called for. Doing so was the primary motivation of our study.
IT outsourcing risk risks avoidance
Yue Zhu
School of Economics and Management University of Beijing JiaoTong, R. P. China, 100044
国际会议
北京
英文
531-534
2007-08-18（万方平台首次上网日期，不代表论文的发表时间）