The Dynamic analysis of Continuous Improvement of Business Processes
The process of implementing Business process management (BPM) is dynamic and circular process which is composed of four stages, viz. initiation, restructuring, implementation and evaluation. The paper analyzes every stages of BMP with the method of System Dynamics (SD). Through analyzing the critical success factors and the main barrier factors in the BPM implementation and these factors interaction mechanism, it finds out the critical power and the main barriers that processes are continuously improved.
business process management (BPM) System Dynamics (SD) critical success factors
Song Li Hongyan Li Ning Wang
School of Management, Jilin University, P. R. China, 130022
国际会议
北京
英文
843-847
2007-08-18(万方平台首次上网日期,不代表论文的发表时间)