The Grey Relation Cluster Analysis of Mass Customized Product Requirements
The satisfaction degree of customers requirement is a key to the success or failure of an enterprise. In order to implement the Mass Customization (MC), the important question the enterprises encounter is to carry out the horizontal cluster analysis of the diversified and individualized requirements by the customers. At present the study of requirement is mostly confined to the requirement investigation and requirement acquisition method, etc., but little has been found on requirement cluster analysis. With the notebook computer of a certain type as example, MC products requirement has been analyzed using the method of grey relation cluster; and the customers diversified and individualized requirements has been clustered horizontally, whereby a theoretical guidance can be provided for the enterprise to grasp the customers requirements accurately.
Mass Customization Requirement Analysis Grey Relation Cluster Analysis
He Xuefeng
School of Economy and Management, Southwest of Science and Technology University, Mianyang P.R.China, 621010
国际会议
天津
英文
2007-10-20(万方平台首次上网日期,不代表论文的发表时间)