Analysis on Managing Model of Chinese Service Industry Based on Knowledge Management and Studying on Countermeasures

摘要：

The essay explores how Chinese service industry to influence on upper and lower enterprises and customer a-gency services in knowledge economy era. It also studies how Chinese service industry to finish those model constructions to the following fields: knowledge distinguishing, integrity, innovation, human capital management, intercultural management and brand service management, aims, we need to encourage knowledge and improve competing force of service industry constantly to implement transformations from traditional service industry model into knowledge oriented style of service industry model in the era of knowledge-based economy.

关键词： Service Industry Cross-Culture and Brand Services Human Capital Innovation Integrity Knowledge Distinguishing Knowledge Management.

作者: Xu Deling Zhou Hong

作者单位: College of Economics, Tianjin Normal University, Tianjin P.R.China, 300387

会议类型: 国际会议

会议名称: 第十四届工业工程与工程管理国际会议(The Proceedings of The 14th International Conference on Industrial Engineering and Engineering Management IE&EM2007)

会议地点: 天津

会议语种:英文

在线出版日期: 2007-10-20（万方平台首次上网日期，不代表论文的发表时间）