A Hierarchy of Business Process Concept in ERP Users Perspective
The paper reviews the very complex situation of ERP implementation, and presents suggestion to reduce this complexity via a hierarchy of business process concept for users with three levels derived from the Zachman Enterprise Framework. According to the hierarchy, the paper first presents a way for users to review business scenarios and get a macroscopic view of business processes. Secondly, it describes how a specific business process is depicted formally displaying how a business process goes through different departments in an enterprise. And finally, the paper suggests an implementation working sheet to let users get a clear path along which a business process is executed actually, and let the users collaborate to run the business process with other roles jointly. The conclusion points out a collaborative, integrate and very well organized Collaborative Implementation Script is very valuable for training both end users and university students.
Zachman Enterprise Architecture Framework Hierarchy of Business Process Business Process Operation Chain Collaborative Implementation Script
LIN Yong
UFIDA School of Software Jiangxi University of Finance & Economics Nanchang, Jiangxi 330013, China
国际会议
厦门
英文
262-265
2006-07-27（万方平台首次上网日期，不代表论文的发表时间）