Customer Intelligence Based on Web Services
By means of processing and analyzing the data related to customers, CI is an effective method to help an enterprise make sound decisions to improve customer relationship. But for some medium and small sized enterprises, the difficulty and cost of data integration required by CI are very high,and the expense of establishing CI system is farily enormous.It is urgent to seek a feasible solution for this situation. Web service is an important technology for distributed computing and resource sharing, so it can support the implementation of distributed CI services. This article presents a Distributed Customer Intelligence System (DCIS), which was developed with Java Web Services Developer Pack (JWSDP), one web service developing technology. DCIS can effectively provide distributed services for CI application.
Customer Intelligence Web services data mining SOAP Java API
Ke Wang Guangming Wang
College of Computer and Information Engineering, Zhejiang Gongshang University, Hangzhou, Zhejiang, China
国际会议
杭州
英文
1078-1080
2006-10-12（万方平台首次上网日期，不代表论文的发表时间）