An Analysis of Knowledge Transfer in Financial Service Innovation Process

摘要：

Knowledge-intensive Business Service (KIBS) plays a more and more important role in economy and society. As a typical KIBS, financial service is facilitated a lot by Knowledge management, which enhances the financial firms competence greatly. Based on the literature and case study, this paper puts forward the nature of innovation process is knowledge transfer and client relationship development, and analyzes the problems of acquisition, transformation and dispersion of the knowledge management in financial service innovation process.

关键词： Financial Service Innovation Knowledge Transfer Knowledge Sources

作者: WEI Jiang TAO Yan WANG Lin WANG Tian

作者单位: School of Management, Zhejiang University Hangzhou, 310058, P. R. China Zhejiang Wanli University Hangzhou, 310058, P. R. China;Zhejiang University Hangzhou, 310058, P. R.

会议类型: 国际会议

会议名称: The Fifth InternationalSymposium on Management of Technology(ISMOT07)(第五届技术与创新管理国际研讨会)

会议地点: 杭州

会议语种:英文

页码: 683-686

在线出版日期: 2007-06-01（万方平台首次上网日期，不代表论文的发表时间）