Customer Innovation in Action: an Empirical Study of the User Community in China by Taking an Endogenous Perspective

摘要：

Nowadays, firms are competing with each other with a focus on satisfying customers by way of continuous innovations and improvements. In doing so, firms prioritize the exploration of possible innovation sources. Based on the study of Von Hippel (1988), customers constitute a very important source of innovations and consequently much attention from both academic and practical circles has been paid on user innovation. This study is intended to explore how endogenous factors of innovative customers may exert their impacts on customer innovation performance by empirically examining a user community in China.

关键词： Customer Innovations Customers Knowledge Motivation of Customer Innovations Structural Equation Model

作者: WANG Yong-gui GAO Zhong-yi

作者单位: School of Business,Nanjing University, P.R.China, 210093

会议类型: 国际会议

会议名称: 2007 International Conference on Dtrategic Management（2007年战略管理国际会议）

会议地点: 成都

会议语种:英文

页码: 223-228

在线出版日期: 2007-04-19（万方平台首次上网日期，不代表论文的发表时间）