THE RESEARCH ON E-BUSINESS AND THE PROVIDING WAY OF TRAVEL SERVICE
Travel service is very important to the development of tourism. Electronic Business can greatly raise the service quality of the travel business, and it also enable the travel service to advance towards paying great attention to communication before sale, characteristic service and keeping customer relationship as well. Moreover, the service of travel business is the important part of travel service, network information technique can support the information system construction of the travel destination which can be used to the basic facilities of travel service, and it also enables the traveler to obtain the information conveniently and enjoy the better service of travel business.
Electronic Business Travel Service Information Service Customer Relationship
Yang Luming Zhu Guiping Huang Gang
Business & Tourism Management School of Yunnan University Mathermatics Department of Qu Jing Normal College
国际会议
The Second China and U.S. Advanced Workshop in Electronic Commerce 2004
成都
英文
461-465
2004-06-20（万方平台首次上网日期，不代表论文的发表时间）