Managing Appointment-based Services in the Presences of Walk-in Customers

摘要：

Walk-ins in service industry ·In many service industries,appointment scheduling systems are used,while walk-ins are also accepted·Restaurant·Beauty salon·Bank·Tech support·…

作者: Guohua Wan Shan Wang Nan Liu

作者单位: Antai College of Economics & Management,Shanghai Jiao Tong University Carroll School of Management,Boston College

会议类型: 国内会议

会议名称: 中国运筹学会第十四次学术年会

会议地点: 重庆

会议语种:英文

页码: 1-37

在线出版日期: 2018-10-12（万方平台首次上网日期，不代表论文的发表时间）