Design and Evaluation of Games-based Learning for Guest Complaint Training in the Chinese Hotel Sector

摘要：

　　This document provides a template for GCCCE2018 paper submission.The abstract of your paper should appear here.The abstract itself should be a single paragraph and is typed in italic format,that is,without paragraph indentation.Type all numbers–except those that begin a sentence–as Arabic numerals.The abstract should not exceed 250 words.In addition,include at most 5 keywords of your paper immediately after the abstract.

关键词： keyword 1 keyword 2 keyword 3 keyword 4 keyword 5

作者: Kun Fu

作者单位: The University of the West of Scotland

会议类型: 国内会议

会议名称: 第22届全球华人计算机教育应用大会

会议地点: 广州

会议语种:英文

页码: 1-4

在线出版日期: 2018-05-26（万方平台首次上网日期，不代表论文的发表时间）