Job insecurity and employee service innovation behavior Research Review
(0) Job insecurity reflects the individual to maintain the existing threat perceptions and feelings of powerlessness, varying degrees of influence on individual attitudes and behavior and even physical and mental health, thereby affecting the implementation of performance improvement and organizational change. Service innovation is that enterprise improve service quality and create new market value for the purpose of organized dynamic process of change. This paper reviews the job insecurity impact and service innovation theory research, makes some suggestions and recommendations on the future direction of development.
double-track job insecurity employee service innovation behavior
ZengDeGao SongLiLi
Chongqing University of Posts and Telecommunication College of Economics and Management 400065
国内会议
黄山
英文
1-8
2012-07-13（万方平台首次上网日期，不代表论文的发表时间）