服务价值的若干性质初探
Service is defined as a provider-to-client co-production that creates and captures value while sharing risks. By collaborating people，resources and techniques from customers and providers together，a service system co-produces and delivers proposed values to all the participants of the service. As value holds a central position in lifecycle of services，it should be fully considered and aware of in full lifecycle of a service and it is very essential to be conscious of characteristics of values. This is the objective of this paper.
企业价值 服务体系 合作生产 生命周期 风险分析
王忠杰 徐晓飞
哈尔滨工业大学,计算机科学与技术学院,黑龙江,哈尔滨,150001
国内会议
北京
中文
14
2009-05-14（万方平台首次上网日期，不代表论文的发表时间）