基于社区软件外包服务过程的质量评价方法
Outsourcing software development to the community developers is a promising model to help reduce software development cost and improve development efficiency. In this paper,we present a method to evaluate the quality of service in the managing such community-based software outsourcing process. In the community-based software outsourcing service,a customer firstly releases the requirement and design specifications of a software system to the community,and then the community helps to decompose the whole development tasks into a set of fine-grained tasks and allocate them to community developers. These service providers work to fulfill the tasks and submit results to the community. In this service,quality is quite important and it is necessary to evaluate the quality of both final submitted software entities and various level meant activities,to ensure that at the initial requirements have been completely and correctly accomplished.
软件开发 业务外包 服务质量 评价方法
姜慧敏 刘英 王忠杰 刘曙
哈尔滨工业大学,计算机科学与技术学院,黑龙江,哈尔滨,150001 IBM中国研究院,北京,100094
国内会议
北京
中文
42
2009-05-14(万方平台首次上网日期,不代表论文的发表时间)