The Management and Policies of Social Conflicts Based on TRIZ

摘要：

　　This study is to put forward a mechanism for resolution of social conflicts based on TRIZ theory that is a useful tool to solve conflicts in technological fields.A comparison between social and technological conflicts indicates that they have some common characteristics.Therefore it is natural that TRIZ theory could also be a useful tool for resolution of social conflicts.The resolution strategies for technological conflicts in TRIZ, such as ideal final result, resource analysis, function analysis, trimming, root cause analysis, another dimension principle and so on, could be used to solve social conflicts; and three typical kinds of social conflicts in China at present is analyzed in-depth, and on the basis of TRIZ, the management policies dealing with these conflicts are proposed in the last part of the paper.

关键词： Social conflicts TRIZ Conflict resolution Management of conflict

作者: CHEN Guang CHEN Yue-fan

作者单位: School of Public Administration,Southwest Jiaotong University,Chengdu,P.R.China,610031 Master of Public and International Affairs,Graduate School of Public and International Affairs,Unive

会议类型: 国际会议

会议名称: 2013 International Conference on Public Administration (9th)(2013年第九届公共管理国际会议)

会议地点: 南非

会议语种:英文

页码: 797-804

在线出版日期: 2013-10-31（万方平台首次上网日期，不代表论文的发表时间）